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| Which Upload Is Right for You? |
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For users on a PC, there are three web upload options: Express Upload, Basic Upload, and QuickUpload.
Express Upload is our fastest and easiest tool, perfect for uploading multiple photos to your account at once. There's no download required, and you can even order prints or share your photos while they're uploading.
Basic Upload is our one-by-one upload tool. It's best for users on a slower internet connection.
QuickUpload is our tool for uploading both photos and videos. Please note that you'll need a Clark Video subscription to upload and store videos to your account.
There are two web upload options: Express Upload and Basic Upload.
Express Upload is our fastest and easiest tool, perfect for uploading multiple photos to your account at once. There's no download required, and you can even order prints or share your photos while they're uploading.
Basic Upload is our one-by-one upload tool. It's best for users on a slower internet connection.
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| Express Upload for PC |
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If you're on a PC, you can use our Express Upload tool to add photos to your account. All photos must be in JPEG file format. You can also upload a zipped file of JPEG files. See the "File Types" section below for more information.
Please note that Express Upload may not work with all internet browsers. If you're having trouble with Express Upload, please try our Basic Upload tool.
Follow these steps to add photos to your account with Express Upload:
- On the homepage, click on the "upload photos" button in the yellow box at the right of the page.
- Next, either create a new album for your photos or select an existing album.
- If don't have any albums or want to create a new one, click the button next to "add to a new album." Then, add an optional album title (your album title will default to the upload date if you don't change it). Click "edit album details" if you'd like to edit the album date or add a description.
- If you're uploading to an existing album, click the button next to "add to an existing album." Click the button next to the preview image of the existing album you want to upload to, then click "select this album."
- If you want, you can edit your settings and preferences. Click the arrow next to "upload speed" or "photo editing" to customize your upload settings. Once you've made your selections, click the "select photos" button to continue.
- Next, you'll see a pop-up directory to search for and select the photos you want to upload. Click on the preview image of each photo, then click "upload photos."
- You'll see a progress bar tracking your photos' status as they upload. To add more photos to your current upload, click the "select more" button. To remove a photo from your upload queue, click the red "X" next to the preview image in the upload details tab.
- While your photos are uploading, you can email or share them with friends without disrupting your upload. Use the email, link sharing, or social network networks links at the right of the page and follow the prompts to start sharing.
- You can also order prints of your photos while they're uploading without disrupting the upload. Click the "order prints" link at right, and then click the yellow button in the pop-up that appears.
- Once all of your photos have been uploaded, you'll be taken to a new page. From there, you can view your uploaded photos, share your album, upload more, or order prints of your photos.
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| Basic Upload for PC |
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If you're on a slower internet connection or prefer to upload your photos one at a time, follow the steps below.
All photos must be in JPEG file format. You can also upload a zipped file of JPEG files. See the "File Types" section below for more information.
- On the homepage, click on the "upload photos" button in the yellow box at the right of the page.
- Scroll to the bottom of the next page and click on the Basic Upload link under the "upload tools" headline.
- Next, either create a new album for your photos or select an existing album.
- If don't have any albums or want to create a new one, click the button next to "add to a new album." Then, add an optional album title (your album title will default to the upload date if you don't change it). Click "edit album details" if you'd like to edit the album date or add a description.
- If you're uploading to an existing album, click the button next to "add to an existing album." Click the button next to the preview image of the existing album you want to upload to, then click "select this album."
- To start selecting photos to upload, click the gray "browse" button. Locate the photo you would like to upload, and click twice on its file name. It will then appear in your viewing area. Repeat for every photo that you'd like to upload.
- When you've selected all of the photos you'd like to upload, click the "upload photos" button.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. From there, you can view your uploaded photos, share your album, upload more, or order prints of your photos.
NOTE: When you upload any digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| QuickUpload for Videos (PC only) |
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To use QuickUpload, follow these steps:
- From your photo library page, click 'upload photos.'
- On the next page, you'll see a new (yellow) album. If you'd like to upload your photos to this album, type a title in the field provided. Choose a date from the drop-down menu and, if you like, write a description. (If you belong to any Group Rooms, you can also elect to add this album to any of those rooms by clicking the boxes to the right.)
- If you prefer to upload your photos to an existing album, click 'choose another album' near the bottom of the page.
- Then click 'upload to this album'.
- You'll see a dialogue box asking whether you would like to download 'ActiveX Control,' another name for our QuickUpload tool. Click 'yes.' Wait a few moments for Clark to install QuickUpload on your computer. We'll let you know when it's finished.
- Click on the yellow 'select photos' button.
- Choose the photos you would like to upload by clicking the small box next to each one.
- Click on the yellow 'upload selected photos' button to start transferring your digital photos from your computer to your online account.
- You'll see an indicator that the upload is in progress. Please don't close the upload window or go to any other part of the website until your upload has finished. We'll let you know when it's done.
- When your upload has finished, you'll see a confirmation page displaying all the photos that were successfully uploaded. Click "view entire album" to order prints, share your photos, or order photo gifts.
NOTE: When you upload any digital photo or video to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer. You can upload photos from your computer's hard drive, from a floppy disk, from a CD-ROM, or directly from a digital camera connected to your computer. |
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| File Types |
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You can upload the following photo and video file types to your account:
Photos:
- JPEG (.jpg, .jpeg, .jpe)
- BMP (.bmp)
- Zip file of JPEG files (.zip, containing JPEGs)
Videos:
If you use one-by-one upload, you can copy either JPEG (.jpg, .jpeg, .jpe) files or Zip files (.zip, containing JPEGs) of digital photos from your computer to your account.
The name of any digital photo you upload needs to end in either .jpg or .bmp (e.g., niagarafalls.jpg). No matter which type of file you use, the copy that you upload will be converted to JPEG format before it's added to your account.
NOTE: Whenever you upload a digital photo to your online account, only a copy of it is placed in your account. The original digital photo file remains unchanged on your computer.
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| File Size |
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If you plan to order prints or create gifts using your digital photos, we recommend the following image sizes for best results:
| Photo product |
Minimum image resolution required |
| 4" x 6" Prints |
540x360 pixels |
| 5" x 7" Prints |
630x450 pixels |
| 8" x 10" Prints |
900x720 pixels |
| 4" x 6" Photo Magnet |
540x360 pixels |
| 2" x 3" Photo Magnet |
270x180 pixels |
| 11" x 14" Posters |
1260x990 pixels |
| 12" x 18" Posters |
1620x1080 pixels |
| 16" x 20" Posters |
1800x1440 pixels |
| 20" x 30" Posters |
2700x1800 pixels |
| Wallet Prints |
270x180 pixels |
| Photo Gifts |
900x600 pixels |
| 4" x 8" Photo Cards |
640x426 pixels |
| 5" x 7" Photo Cards |
640x480 pixels |
| 5" x 7" Folded Cards |
840x600 pixels |
| 5" x 7" Postcards |
840x600 pixels |
| 4.25" x 6" Postcards |
720x480 pixels |
| 4" x 6" Flip Books |
540x360 pixels |
| 5" x 7" Flip Books |
630x450 pixels |
| Photo Books |
1639x1233 - 1280x1024 pixels |
| Notebooks |
480x480 pixels |
| Notebooks with full photo cover |
1350x1000 pixels |
| Notepads |
370x370 pixels |
| Stickers |
370x370 pixels |
Please note that we always check the resolution of every photo before you order a reprint or photo card. If we think the photo isn't large enough to produce a quality image, we'll let you know. |
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Still have questions?
If you still need help, please browse the rest of the Clark Help section or check out our
Customer Service page for the best way to contact our Customer Service team. |
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